Shipping policy
Welcome to Shuffle Emporium. Please review our shipping guidelines to ensure a smooth and transparent delivery experience.
Delivery Schedule
Our delivery operations run Monday to Friday, from 12:00 PM to 7:00 PM only.
Orders placed outside these hours, on weekends, or on holidays will be processed on the next business day. We kindly ask for your patience, as processing and delivery times may vary depending on order volume and courier availability.
1. Domestic Shipping
1.1 Shipping Fees & Taxes
Customers are responsible for all applicable taxes and shipping fees, calculated at checkout based on your location and preferred delivery method.
1.2 Damaged or Lost Items
Once your package is handed over to the courier, Shuffle Emporium is not liable for delays, loss, or damages that may occur during transit.
If your parcel arrives damaged, please provide clear photo or video proof so we can assist you in reporting the incident to the courier.
2. International Shipping
2.2 Shipping Fees, Duties & Taxes
International customers are responsible for shipping fees, import duties, customs taxes, and any additional charges required by their destination country. These costs are not included in your order total and must be paid upon arrival.
2.3 Customs Clearance
International shipments may experience delays due to customs inspections or regulations. Shuffle Emporium is not responsible for such delays or additional charges that may arise during customs processing.
2.4 Estimated Delivery Times
Delivery times vary depending on the destination, customs procedures, and courier operations. Estimated timelines will appear at checkout but are not guaranteed.
2.5 Damaged or Lost Items
As with domestic shipping, once an international package is handed over to the courier, we are not liable for any damage, delay, or loss.
Please provide photo or video evidence if your order arrives damaged so we may assist in filing a courier claim.
For any concerns, questions, or assistance regarding your order, please contact us our facebook page or at: shuffleemporium@gmail.com